Key Account Manager

Job Description

Company Overview

Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne. 

 

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 500 branches across the U.S. and Canada, we offer a comprehensive selection of products including:  irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

 

Come grow with our associates who are customer obsessed, always safe, continuously improving, and having fun!


Position Overview

We are seeking a Key Account Manager to develop relationships with important customers in order to grow new business within these accounts. 

 

IN THIS ROLE YOU WILL:

  • Manage a book of business consisting of existing SiteOne accounts. The book of business will typically range from 40 to 60 accounts (min. $3 million total)
  • Aggressively seek out new business with current accounts. Focus is to expand margin dollars in existing lines of business or to expand SiteOne presence in new lines of business
  • Develop deep and lasting relationships with key account personnel
  • Ensure that customers are aware of and fully utilizing all of SiteOne’s capabilities including SiteOne University, vendor support, and Partner’s Program
  • Grow minimum of $100k GM$ growth year over year
  • Use SiteOne Territory Alignment tools to prioritize and target key accounts
  • Maintain high level of customer satisfaction with assigned accounts
  • Work and communicates effectively with all relevant SiteOne resources including Sales Support Representatives, Line of Business Specialists, and store associates
  • Leverage solution focused sales tools and processes to maximize growth with assigned accounts
  • Report progress against opportunities to share verifiable outcomes
  • Facilitate the placement of customer orders and monitors fulfillment process
  • Maintain appropriate professional and technical knowledge
  • Resolve customer complaints by investigating problems and developing solutions
  • Work with Business Development Manager or store personnel to effectively transition key accounts

Skills We Are Seeking

  • Build relationships with clients and grow sales
  • Presentation and communication skills
  • Knowledge of sales cycle and solution selling techniques
  • Negotiation, conflict resolution and customer service skills
  • Proven approach to access decision makers at client organizations
  • Ability to communicate value proposition and differentiate SiteOne's products and services
  • Ability to think quickly and make decisions
  • Understands principles of sales and operations planning process, statistical demand forecasting and integration of demand plans and supply plans

EDUCATION AND EXPERIENCE:

  • High school, secondary diploma or equivalent required
  • College degree preferred
  • 3+ years min. key account sales experience – required
  • 1 – 3 years in the green industry experience - preferred

PERKS:

  • Medical, Dental and Vision plans
  • Paid Time Off
  • Paid Holidays
  • Competitive Compensation
  • 401k with company match
  • Company paid life insurance, Short Term Disability and Long Term Disability Insurance
  • Product Discounts
  • Tuition Reimbursement
  • Opportunity for Advancement

IND123

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.